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Troubleshooting
Troubleshooting
Dashboard, Calls, Widgets, Display Working Hours
Limecall Dashboard
Can I manage the access level of team members to my account?
LimeCall System Status
Why is the widget not displaying on my website?
Can I assign specific teams & users to a specific widget/site?
How to add several users to one LimeCall account?
Settings - Setting up your profile
What is the "Agent answer rate"?
What is the "Customer answer rate"?
Calls
What is a call button?
How to switch off SMS Notifications?
Will I get a toll-free phone number from my preferred country included in the Pro Plan?
What is the time limit per call?
How to block spam callers/users?
Call Settings
How can I assign an incoming number?
WebRTC: receiving digital calls from your website and app
The LimeCall Widget
Is it mandatory to verify the number?
How can I select where I want the widget to be displayed?
Why the widget is loading slowly on my website?
Where do messages from the LimeCall widget go?
How to Set Your Business Hours?
How can I design my Widget Template?
What are the Basic settings of the Widget Display?
Widget's Design - Customize Appearance
Display
How to Add Team and Team Members on your Dashboard?
How can I select URL’s on which I want the widget to display?
How do I allow Customers to schedule a Call?
How to check activities of the Leads?
Where can I save my Individual & Company contacts?
Working Hours
How can I add business hours as per availability of the team?
How do I switch off my call representative's availability for some time?
Leads
How to use the Leads Tab?
What is the "AVG. Lead Response Time"?
