FAQ's

You will be able to find the answers for the frequently asked questions.

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86 articles in this collection
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FAQ - Calls

What happens to a call if my call rep doesn't pick up?

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Updated over a week ago

Does the call limit refer to a submitted phone number or a call?

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Updated over a week ago

Who pays for the phone calls?

Who will be charged for the calls that are connected?
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Updated over a week ago

Can I switch off my call rep's availability for some time?

Busy Mode, Busy Situation
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Updated over a week ago

Am I able to roll over the unused call credits to next month?

Checking
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Updated over a week ago

How can I sequence the calls?

Call Sequence
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Updated over a week ago

Is the Call History Downloadable?

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Updated over a week ago

Blocking Users - IP Blacklist

Blacklist spam callers
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Updated over a week ago

What constitutes a successful call?

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Updated over a week ago

Will my customers be reminded of a scheduled call?

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Updated over a week ago

What happens if the customer doesn't pick up the call?

Notification for the missed call.
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Updated over a week ago

Can I enable - SIP-Calls?

Linking up with your PBX
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Updated over a week ago

How to show or mask my number?

Custom Caller ID
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Updated over a week ago

Turn off automatic calling functionality

Retry Failed Calls
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Updated over a week ago

What is "Rate Limiting"?

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Updated over a week ago

What is the difference between digital calls and calls?

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Updated over a week ago
FAQ - Billing

Is there a free demo to know about the services?

SIGNUP FREE
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Updated over a week ago

What if I exceed the call limit of my plan?

Callback, Calls per month
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Updated over a week ago

How do I Download an Invoice from LimeCall?

Billing, Download History
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Updated over a week ago

How do I purchase LimeCall?

Plans, Invoice history and Payment Methods
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Updated over a week ago

How much does LimeCall cost?

Limecall pricing page
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Updated over a week ago

How can I use LimeCall for free?

FREE, SignUp Free, Pricing.
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Updated over a week ago

How do I purchase LimeCall for my company?

Purchase, pricing.
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Updated over a week ago

What if I have a call longer than 20 mins?

Free plan , Paid plan
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Updated over a week ago

How to Top-Up Calls when you exceed your monthly call limits?

Top Up, exceed monthly call limits
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Updated over a week ago

How to cancel my subscription?

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Updated over a week ago

What is the Privacy Question?

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Updated over a week ago

What is the difference between the Free vs. Paid version?

Pricing plan, Freemium, Paid Version
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Updated over a week ago

Will I be getting a toll-free number with the Pro plan?

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Updated over a week ago

Making calls (outbound calls) chargeable?

Outbound Call, Chargeable
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Updated over a week ago

How do I update my company - GDPR compliance for customer visibility?

GDPR, Privacy Disclaimer
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Updated over a week ago

Who covers the cost of the calls?

Cost, Calls
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Updated over a week ago

Do you have any volume discounts?

Discounts on packages
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Updated over a week ago

Can I Change my Plan Later?

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Updated over a week ago

How to request a refund?

Refund on the subscription, cancelling the subscription
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Updated over a week ago

In which currency can I pay?

Currency to pay
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Updated over a week ago
FAQ - Affiliate

How do I monitor my commissions?

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Written by Sathish
Updated over a week ago

Am I able to roll over the unused call credits next month?

Top-Up, Credits
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Updated over a week ago

How and when do I get paid?

Affiliate, Payout
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Updated over a week ago

What happens if my referral returns the product?

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Updated over a week ago

How to withdraw my partner commission?

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Updated over a week ago

What is an Affiliate link?

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Updated over a week ago

How to edit Affiliate profile?

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Updated over a week ago

Set up affiliate link in LimeCall widget

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Updated over a week ago

Do you have an affiliate program?

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Updated over a week ago

Who can become a LimeCall affiliate?

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Updated over a week ago

How can I join?

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Updated over a week ago

How does it work?

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Updated over a week ago

What are the benefits of joining?

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Updated over a week ago

Is LimeCall’s Affiliate Program available for different countries?

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Updated over a week ago

Is there a Sign-Up Fee?

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Updated over a week ago

How much can I earn?

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Updated over a week ago

I need to contact someone regarding the Affiliate Program, how can I do this?

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Updated over a week ago

Where can I read your Affiliate Program Terms of Service?

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Updated over a week ago