Introduction : LimeCall is an advanced lead generation software that helps you turn visitors into qualified leads.
It is a callback solution that enables you to set up a widget on your website, mobile app or any digital platform which visitors can use to instantly connect with your representatives without hassles and disruptions.
LimeCall permits your representatives to schedule calls with potential prospects.
You can even integrate the software with your calendar app like Google Calendar so your representative won’t miss any important appointments and follow-up activities.
Getting up and running with LimeCall takes 9 simple steps.
Start from step one and keep going, or skip to any section below.
Working Hours and TimeZone
Configure the Domain
Configure the forwarding Number
Invite Team Members
Assign Teams to Widget
Enable Push Notifications
Connect to all your favorite tools
Install the LimeCall plugin on your website in just a few clicks with 3 Simple Steps of your choice and receive more inbound sales calls.:-
ThroughGTM ( Google Tag Manager )
To do this go to LimeCallHomepage>>Settings>>Installation and copy the code.
Here is the step-by-step guide to Install throughGTM ( Google Tag Manager )
To do this go to LimeCallHomepage>> Settings >> Installation and Click on the WordPress icon.
Here is the step-by-step guide to Install throughWordPress
To do this go to LimeCallHomepage >> Settings >> Installation and Click on the Code and copy.
We recommend placing the code before the closing tag </body>.
2. Working Hours and TimeZone
Once the Installation of a widget is done, set the working hours and timezone for your widget and agents Individually
Widget Working Hours
These are the Business hours of the Company.
We can set working hours for the widget, so the widget will only be shown for the configured working hours.
For the ease of use, we have different ranges (All days, Monday-Friday, Monday-Thursday, Saturday-Sunday, etc) that can be directly used to set the working hours.
It can be set here:Dashboard>>Widget>> Set Your Business Hours
Click on the “Widgets” option and you will be able to see the above page.
You will be able to see the option “Set Your Business Hours” and you can turn on the button - “Set your company’s business hours to let your customers know about your availability” from Grey to Blue.
Set office hours during which your consultants are available.
3. Configure the Domain
We can add domain URLs to install the widget on specific domains.
To do this go to LimeCallDashboard >> Widget
Once you click on Widgets, you will be landed on the page showing below.
You can now scroll down to the option “ When should the widget appear?”.
This option helps us to locate the widget on the required websites / page.
Click on the arrow options and you can update the URL where you will need the widgets to appear.
Click on Save and Close.
Follow these step-by-step instructionshere
4. Configure the Forwarding Number
This step let's configure how their calls can be forwarded.
Limecall offers you the opportunity to purchase or choose a number that you want your prospects to view when you call them.
For instance, if you are calling prospects in London from India, you can avail of a number which showcases that you're currently calling from London.
At LimeCall, You can add/update the forwarding numbers, a forwarding number is a number on which you would like to receive the calls.
Buying a number is an optional feature.
To do this go to LimeCallHomepage >> Settings >> Personal >> Call Forwarding and Click on Call Setting
Also, you can enable the option to Receive calls in Browser from here.
5. Invite your Team
All your team players must get insights from LimeCall.
Not sure who those players are?
We put together a guide on how each department benefits from Limecall insights.
LimeCall plans include as many users as you need to access your analytics.
No need to juggle licenses, simply get the whole team on board.
To do this go to LimeCallHomepage>> Settings>> Users & Teams>> Teams>> CREATE TEAM
Adding team members is easy, just follow this guide:Add your team to LimeCall
6. Assign Teams to Widget
Every business runs with the help of the teams, with Limecall we can:
Add Team members with different roles.
Map team members with specific teams as described in the first step.
To do this go to LimeCallHomepage>>Widget and Click on Teams
Follow step-by-step instructions here:Assign teams to a widget
7. Customize Widget
If you want to change how your widget looks or where it is placed on your website, this is thesection you should explore.
To do this go to LimeCallDashboard>>Widget and Click on Design
Here you can customize the widget as per your requirements.
Click on the arrow and on each tab, you can configure the settings for the widget as well.
Customize the widget for your website as per your preferenceshere
8. Enable Push Notifications
Alerts help keep you in the loop whenever a customer triggers events on the LimeCall Page.
Receive Alerts by both Email and Slack, and configure them in the Settings menu.
To do this go to LimeCallHomepage>> Settings >> Profile Setting
You can set up push notifications if you want to get notified as soon as one of your teammates mentions you or assigns you a deal
1. SMS: Configure types of notifications that you would like to receive through SMS
2. Email: Configure types of notifications that you would like to receive through email
3. Slack: Configure types of notifications that you would like to receive through slack
Know how to Enable your notificationshere
9. Connect to all your favorite tools
LimeCall plays nicely with many of the tools in your stack to personalize the experience. Here's a list of who we work with, out of the box:
Slack - Get Alerts of LimeCall Events in a Slack Channel.
Google Analytics - Connect LimeCall Analytics to any other analytics tool.
HubSpot - Connect Hubspot to manage your sales calls right from Hubspot CRM.
Integromat - Automate your business workflows by connecting with Integromat.
For everyone else, connect using Zapier
To Integrate tools with your Favorite tools login toDashboard>>Settings>>Integrations
Explore more tools and integrations here:LimeCall Integrations