Here, you can have a complete view of all the below parameters that can help you to make decisions or improve your process.

1. Lead Response time

2. Consultant Answer rate

3. Customer Answer rate

4. Average Call Duration

5. # Calls per day

Quota of our package in the form of different small widgets can also be viewed:

1 . Current Subscription Call Usage

2. Current Subscription SMS Usage

3. Total Calls Today

4. Inbound Calls

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