Profile Setting

Step 1 : Setup your Profile

Here you can add your profile picture, company name, and company logo

You may access it via Profile Setting > Profile

Step 2 : Change your Password

Here you can update you password

You may access it via Profile Settings > Password

Step 3 : Setup your Business Hours

Here you can update a few settings:

1. Update your business hours, you can let people know what time you are working and what time you are available for taking calls.
2. Update your Time Zone
3. Sync your Google Calendar account with Limecall
4. Update days off

You may access it via Profile Setting > Business Hours

You may access it via Profile Setting > Business Hours > Days Off

Step 4 : Setup your Forwarding Numbers

You can add/update the forwarding numbers from here, forwarding number is a number on which you would like to receive the calls. Also you can enable the option to Receive calls in Browser from here.

You may access it via Profile Settings > My Forwarding Numbers

Step 5 : Setup your Notifications

Here you can make sure that the agent has enabled all the required notifications from profile settings

You may access it via Profile Settings > Notification