Step 1 : Setup your Profile
Here you can add your profile picture, company name, and company logo
You may access it via Profile Setting > Profile
Step 2 : Change your Password
Here you can update you password
You may access it via Profile Settings > Password
Step 3 : Setup your Business Hours
Here you can update a few settings:
- Update your business hours, you can let people know what time you are working and what time you are available for taking calls.
- Update your Time Zone
- Sync your Google Calendar account with Limecall
- Update days off
You may access it via Profile Setting > Business Hours
You may access it via Profile Setting > Business Hours > Days Off
Step 4 : Setup your Forwarding Numbers
You can add/update the forwarding numbers from here, forwarding number is a number on which you would like to receive the calls. Also you can enable the option to Receive calls in Browser from here.
You may access it via Profile Settings > My Forwarding Numbers
Step 5 : Setup your Notifications
Here you can make sure that the agent has enabled all the required notifications from profile settings
You may access it via Profile Settings > Notification