Here are the main issues that may prevent the purchase of an incoming number and how to resolve the issue.
Account Status Verified
Trial Expired
Payment method not added / updated
Please check the following steps have been completed:
Account Status Verified
If your trial or account is not Activated or Verified it will not work.
Have you:
Verified your email address?
Verified your phone number?
Received your verification call from our team?
If your account has not been activated or verified by our team please contact us at support@limecall.com
Trial Expired
Your trial is valid for 14 days from the date of sign up. You will receive a notification via email when it expires.
Payment method not added / updated
Here you can add / edit your existing payment method or additional.
Important Note
Upgrade from your trial to add additional numbers.
Some countries will require additional verification documents to purchase.
If the issue is not resolved, please contact our Support Team via Live Chat or support@limecall.com
Watch our each step of our Quick Tutorial HERE