SMS Campaigns have become an extremely valuable direct channel of marketing and communications for businesses to their customers.
This section explains how to complete the following:
Create and manage lists
Sending bulk SMS
Track campaigns
Here's a complete walk through of your Campaigns page.
Create and manage lists
Creating and managing 'lists' allows you to create specific lists or groups of contacts and create specific targeted campaigns accordingly.
Before beginning a campaign, create a list of the contacts you wish to include.
To start, go to Contacts
Select the contacts you wish to add to your list and select '+ ADD TO GROUP'
Create a 'List Name' and click 'SAVE'.
Your new List will appear here in the 'Groups' section within your Contacts Tab.
This can be updated at any time.
You can also import contacts, groups or lists using 'IMPORT'.
Bulk Edit Lists by 'EXPORTING', edit the List and 'IMPORT' your updates.
When you begin your new Campaign, your created list will appear in the 'SEND TO' drop down box in your Campaign Tab.
Sending bulk SMS
Creating, sending and managing bulk SMS is simple and easy to start.
Once you've created a list of recipients, you can begin your campaign!
To start, go to Campaigns
In the Campaign Tab, select Send from the left menu panel.
Let's begin!
Name your campaign to easily identify and track the results.
Select which list (group of contacts) you'll be sending the campaign to.
Select which number you wish to send your campaign from.
Compose your campaign message, the preview with be shown of how your recipients will receive it.
Add useful automations to personalize your campaign messages, including name, email, company name and meeting link.
You can add a URL to allow tracking
Create and use templates.
Once completed, you can 'SEND NOW' or 'SCHEDULE FOR LATER'.
ALL DONE! Your first campaign is sent!
To learn how you can track your campaign results go to Track campaigns
Track Campaigns
Track the results of each individual campaign!
To start, go to Dashboard > Campaigns > History
Campaign History shows the following:
Date Created - Campaign creation date
Status - Campaign status - Sent / Scheduled
Name - Details of campaign
Recipients - Total number of recipients
Delivered - Successfully delivered messages
Failed - Failed messages
Cancelled - Cancelled messages
Pending - Messages not yet sent.
Actions - Print Campaign Report
If you need any further assistance please contact our Support Team via Live Chat or support@limecall.com
Watch our each step of our Quick Tutorial HERE