Lead and customer engagement are key factors for any successful business.
Auto responses are often overlooked, but play a vital part in the process, they encourage engagement and present a level of professionalism within your brand. Sending an instant SMS message to your customer or lead reassures them you've receive their information, and instantly develops a connection.
LimeCall's auto responses allow you to completely customize your approach and message depending on a specific trigger, allow create a sender ID so the lead and customer identifies your business instantly.
For example:
Example auto response for missed calls
Hi {Customer_Name} ! Sorry we missed your call at {Company_name}. To schedule a callback please visit {Landing_URL}
Enable auto responses for:
Successful Calls
Missed Calls
Scheduled Appointments
Cancelled Appointments
Call Reminder (Customer)
Call Reminder (Agent)