This section covers how to configure your virtual number.
Important Information
This section requires additional permission settings, if you cannot access, contact your Administrator. Your assigned virtual number will be configured for you.
Go to Platform > Numbers
Configure all aspects of your virtual number with simple clicks including:
Phone Menu
Phone Status
Call Recording
Users
Notes
Call Forwarding
Voicemail
IVR
Greeting Messages
Business Hours
Auto Responses
To ensure Agents have permission to make and receive calls
Go to Manage Number > Add Users
Add specific Users to your virtual number
Choose from where you wish calls to this virtual number are forwarded
You may have several virtual numbers for either departments, or various countries, with agents agent assigned to a specific number.
Each virtual number is managed separately, giving you complete flexibility and control!
If you need any further assistance please contact our Support Team via Live Chat or support@limecall.com
Or visit our YouTube Channel for Supporting Videos