There will be situations when you have spam callers wasting your call credits.
This is where our blocking users feature can help you.
You can follow the steps below to block the caller specifically:
Click on the Gear icon to view the Settings page and click on Platform which will be directed to the page shown below on the screen shot. Or go to Blacklist.
Next step is to click on the Blacklist option from the ribbon list mentioned on the page.
You can now see the “Block User” and select the options from the drop down as shown below for the phone number to be blocked.
Then you can update the IP Address and also update the reason and click on Block.
Scroll down on the same page and then you will be able to see all the lists of the blocked users which were blocked under Blocked IP Addresses
You can block callers by IP Address, Phone Number and Email.