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What is the difference between digital calls and calls?
What is the difference between digital calls and calls?
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Written by Sathish
Updated over a year ago

For each call button, you can set an agent or user to answer calls. Calls can be answered within the platform: Admin Web Dashboard, Agent Dialer, Android Mobile App or your personal phone number.

What are digital calls?

  • Calls that are picked up when connected via a digital platform such as a dashboard or within your mobile application.

What are the calls?

  • Calls that are picked on your mobile phone number, landline or phone system.

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