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What if a customer wants to call outside of working hours?
What if a customer wants to call outside of working hours?
S
Written by Sathish
Updated over a year ago

If a customer gets in touch with your business outside your office hours, the LimeCall widget will show them a scheduled callback popup instead.

The customer will be permitted to leave their phone number and choose a time for a scheduled callback during your working hours the next day.

This will allow you to capture your interested customers details outside of working hours.

Setting Your Working and Business Hours

There 3 ways to set up your working hours;

1. Widget Operating Hours

Widget > Set Business Hours (Hours your Widget will operate)

Your Widget will be active during the set hours.

2. Personal Working Hours

Settings > Personal > Working Hours (Employee working hours)

Individual users can set their working hours according to planned shift patterns with scheduled breaks and planned holidays.

3. Company Business Hours

Settings > Company > Business Hours (Business operating hours)

Your company's operating hours.

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